FAQ

Our campervan rental base is located in the Sandefjord city. 

1. Option: Fly to Oslo Torp Airport which is only few minutes drive from Sandefjord. We deliver campervans there free of charge. Simply let us know your flight details and we will meet you there.
2. Option: Fly to Oslo Gardemoen Airport and take a direct train to Sandefjord. The train goes every hour and the ride takes 2 hours. Search train: Oslo Lufthavn to Sandefjord Stasjon.
3. Option: Start your trip from Oslo centre. We will deliver the campervan there for the delivery charge 2000 NOK (excl. VAT). 

In Norway, you can use a valid driving licence from any country for up to three months. You must meet the Norwegian age requirements.

You must be able to drive a car with manual transmission. 

On the day of pick-up, you must be min. 19 years old.

Drivers up to 25 yo are subject to 150 NOK (excl. MVA) per day fee.

To rent a Hero Camper Beluga, you must be min. 25 years old.

Fill up booking information and proceed to checkout. Here, you can choose between:

• Direct bank transfer – Without 3-rd party fees, so in case of refund you get all money back
• Online payment via Stripe – immediate payment. Service fees are included, however in a case of refund, there is a fee deducted.

Important! Deposit must be paid upon pick-up or during pick-up. Deposit depends on your chosen insurance package. It is the same amount as your self risk fee.

In price stated is included everything one needs for a campervan road trip, so you can come only with toothbrush and light backpack.

Check out specification for each campervan. In general it is: camper itself, insurance, unlimited mileage, independent heater, bed/sofa, sleeping bag, camping table and chairs, portable gas stove, cooking equipment, cool box or fridge, USB ports, home cinema (in Ganesh), fire alarm and fire extinguisher, roof window. Campers have insulated walls and floor, roof window with insect net and blinds, cosy lights and a lot of storage place. 

Pick-up and drop-off in Sandefjord or Torp airport. Delivering the campers to Oslo is for extra charge 1500 NOK (one way).

Yes, every camper comes with a basic insurance with a self risk of 10.000 NOK. CDW (Collision damage waiver) is mandatory in Norway and it covers damage to the driver, passengers, other people’s vehicles and other people’s property.

You can purchase additional insurance, that will lower your self risk and gives you free road assistance and free change of dates up to 24 hours before check-in. 

• Damage due to gross negligence.
• Damage due to war, revolution, civil unrest, riots.
• Water damage to the vehicle.
• Holes burned into seats, carpets or mats.
• Damage affecting only wheels, tires, suspension, batteries, glass (other than windows), radios, or loss by theft of parts of the vehicle and damage resulting from this.
• Damage caused by driving on rough roads to the vehicle’s transmission, drive, parts that are in or attached to the chassis.
• Damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches. 

Location: Sandefjord city or Oslo Torp airport are free of charge.

We can deliver campervans to Oslo city for a fee of 1750 NOK (excl. VAT).

Time: Pick-up time is 14:00 and drop-off time is 11:00. If you have specific request, let us know so we can see if we can arrange it.

You can combine only locations which are stated on our website. These are: Sandefjord, Torp Airport and Oslo city.

For example: you can pick up the campervan in Sandefjord and deliver it to Oslo. Delivery fee applies.

All our campers are equipped with AUTO PASS electronic devices, so you have a worry-free travel. You will only pay for what you use.

The toll system is online and we have the receipt immediately at your drop-off.

Paddleboards, bike racks, tent, voltage converter (12 V to 230 V), awning, hammock, guitar, yoga mat, child seats, towels…

You can choose the extras during the booking.

The minimum rental period is 3 nights.

You can bring your pet-partner with you. Remember, our campervans are compact-sized, so should be your pet. Please discuss this with us before booking.

Remember to deliver the campervan cleaned.

There is no mileage limit.

Yes! If you come to pick up a campervan in Sandefjord by car, you can leave it with us, on our private property.

Yes of course we can help you. We can give you some basic advices on areas where to go. 

However, if you wish to have detailed information, request an itinerary from us. It will be personalised and based on your wishes.